Privacy Policy
Last updated: February 2026
Information We Collect
When you visit our website or make a purchase, we collect information that helps us provide and improve our services:
- Personal Information: Name, email address, shipping and billing address, and phone number when you place an order or create an account.
- Payment Information: Credit card details are processed securely through our payment processor (Authorize.net) and are never stored on our servers.
- Order Information: Purchase history, shipping preferences, and sizing data to improve your shopping experience.
- Device Information: Browser type, IP address, and device identifiers collected automatically when you browse our site.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery notifications
- Communicate with you about your orders, returns, and customer service inquiries
- Improve our website, product offerings, and customer experience
- Prevent fraud and maintain the security of our systems
- Send promotional communications (only with your consent, and you can unsubscribe at any time)
Information Sharing
We do not sell, rent, or trade your personal information. We share your information only with:
- Shipping carriers (UPS, USPS) to deliver your orders
- Payment processors (Authorize.net) to securely process transactions
- Service providers that help us operate our website and fulfill orders
- Law enforcement when required by law or to protect our rights
Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmission, secure payment processing, and restricted access to personal data. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your information.
Cookies
Our website uses cookies to enhance your browsing experience. These include:
- Essential cookies: Required for the website to function (shopping cart, login sessions)
- Functional cookies: Remember your preferences and settings
You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at privacy@cslshoes.com or call (845) 694-6700.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us or email privacy@cslshoes.com.